How we process your information

We are required by law to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category.

If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data.

If the basis changes then—if required by law—we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.

1. Information we process because we have a contractual obligation with you

   When you create an account on our website, buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.

   In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.

   We may use it in order to:

   • verify your identity for security purposes
   • sell products to you
   • provide you with our services
   • provide you with suggestions and advice on products, services and how to obtain the most from using our website.
   
   

   We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.

   Additionally, we may aggregate this information in a general way and use it to provide class information, e.g. to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable.

   We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

2. Information we process with your consent

   Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including our products and services, you provide your consent to us to process information that may be personal information.

   Wherever possible, we aim to obtain your explicit consent to process this information, e.g. by asking you to agree to our use of cookies.

   Sometimes you may give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply.

   Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. We may aggregate it in a general way and use it to provide class information, e.g. to monitor the performance of a particular page on our website.

   If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful.

   We may continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.

   You may withdraw your consent at any time by instructing us gdpr@soulpilates.ie. However, if you do so, you may not be able to use our website or services further.

3. Information we process for the purposes of legitimate interests

   We may process information on the basis there is a legitimate interest, either to you or to us, of doing so.

   Where we process your information on this basis, we do after having given careful consideration to:

   • whether the same objective could be achieved through other means
   • whether processing (or not processing) might cause you harm
   • whether you would expect us to process your data, and whether you would, in the round, consider it reasonable to do so.
   
   

   For example, we may process your data on this basis for the purposes of:

   • record-keeping for the proper and necessary administration of our business
   • responding to unsolicited communication from you to which we believe you would expect a response
   • protecting and asserting the legal rights of any party
   • insuring against or obtaining professional advice that is required to manage our business risk
   • protecting your interests where we believe we have a duty to do so.


4. Information we process because we have a legal obligation

   We are subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation.

   For example, we may be required to give information to legal authorities if they so request, or if they have the proper authorisation—such as a search warrant or court order.

   This may include your personal information.